Warranty/Return Policy

• Items shipped from mtech4u.com including Warehouse, can be returned within 3 days of receipt of shipment in most cases.
• For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.

The product can be returned or exchanged in the following cases only:

1. The product is different from what was mentioned on the website.
2. A defective/damaged product has been received .(Video Proof Must)
3. Warranty should claimed by company ( warranty claim duration max 15- 20 days)
4. Mobile phones and etc. products have security money so it should be not refundable incase of product is not received .
5. Bluetooth calling watches and other watches have variable battery timings due to sensors they claim time is only standby time. so this product should be claimed by company and product price is not refundable by MTECH 4U.COM
6. Products cannot be returned or exchanged based on the customer's change of mind.
7. It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
8. Do not put tape or stickers on the manufacturer’s box.
9. The exchange request should be made within 24 hours of receipt of the delivery package.

How to return?

If the product complies with all the above-mentioned conditions for return, please contact our customer care with video evidence within 24 hours of receiving the parcel. The second thing you need to do is make sure you do not lose any packaging material that comes with it and ensure that all items in the box are intact. We’ll do the necessary quality check and then proceed with the return.